Tuesday, February 18, 2014

Beard's "fine" jewelers

WARNING: THIS POST IS NOTHING BUT A RANT ABOUT THE TERRIBLE SERVICE I RECEIVED AT BEARD JEWELERS IN LUFKIN. IF YOU ARE NOT PREPARED TO HEAR ME WHINE, PLEASE LEAVE NOW.

Well, many people have asked me what exactly the situation is with my wedding ring, and it's such a long story that I just kind of scoff and say "Beards is being dumb," but I decided that I would give you all the whole story so that you know, and you don't have to go through what I did.
My proposal/marriage was a bit weird to most people because my husband was a US Marine stationed in Hawaii. So when we decided that we were going to get married, I went with my friend Lacey to some jewelers around town to find a ring that I liked, and then I could just tell Sam which one I wanted and he could get it when he came home, or he could set up some kind of payment that he could do from Hawaii. I went to Zales, Cavanaugh's, and Kay Jewelers, but I wasn't finding the cut of diamond that I really liked. The last place we went was Beards. I ended up finding the perfect ring that I really really just fell in love with. I told the woman helping me my situation, and she just said that what we would have to do, is set up automatic payments. I gave her Sam's phone number and she said she would call and have it set up, and that was it. This all happened in May of 2013.
In July 2013, our plans changed and we decided that I was going to come live out in Hawaii with Sam, so I went into Beards and asked them when it would be okay for me to have my ring. The man I spoke with said I would have to have paid off half of my balance, and then get it approved by Mr. Beard. Since we didn't have half paid off, and wouldn't before I went to Hawaii, I ended up going to Belk and buying a fake costume jewelry ring to wear in hawaii and at my wedding. Little did I know, poor Sam was paying $612 a month for this stupid ring, that he didn't even get to put on my finger at our wedding ceremony.
We got home from Hawaii in November of 2013. I believe we arrived on a Friday, and I went straight to Beard's that following monday. I asked again if I could have my ring. The same man as before told me that I needed to have half paid off, and then have it approved by Mr. Beard. Since at this point we had "well over half paid off" (his words, not mine) he said he just needed to speak to Mr. Beard. Of course Mr. Butt-I mean Beard wasn't in the store that day, so the guy told me he would speak to him first thing in the morning.
The next day I waited all morning and never received a phone call. Finally, I called them and asked the man if he had spoken to Mr. Beard. He hadn't. He said as soon as he got back from lunch he would speak to him and call me back.
45 minutes later the man called me and told me it had been approved for me to have my ring, but I would have to pay an 18% interest charge every month, making our payments over $700.
SOME PEOPLE HAVE HOUSE NOTES THAT ARE $700 A MONTH PEOPLE!! I told him that this was completely ridivulous and I didn't want to deal with their service anymore. I just wanted my money back. He said that since I have had the merchandise for over 30 days, I could not return it. I have not had the merchandise at all! I've only held the ring in my hand for 30 seconds!! He said that since I had been PAYING ON IT for more than 30 days, I could not get a refund at all.
I was absolutely furious, but decided just to wait a few more months and pay it off, then I could have my ring and never have to deal with Beards again.
Our last payment was scheduled to be taken out of Sam's account on February 15. The 15 of every month was what we originally had scheduled to do with the auto pay. Sam and I both went in to Beards on Monday February, 17 and were told that we STILL could not have the ring because the payment wasn't scheduled to be taken out until February 18. We could absolutely not have the ring on my hand until every single last penny was paid, and also the ring needed to still be sized.
EXCUSE ME?! YOU PEOPLE HAD 10 MONTHS TO SIZE IT! WHY IS IT NOT DONE???
So, I am still without a ring. Been married 5 months on February 23, but no ring.
Some people say that Beards has been wonderful and worked with them and yadda yadda, but they didn't even really give me any information up front. If they would have told me about the return policy, and the fact that I could have my ring until it was completely paid for, then I would NEVER HAVE STEPPED FOOT INTO THAT STORE. Honestly, I think they took advantage of me because I am young, and I'm a female which automatically makes me an idiot, right?
I do not recommend that you go to Beards jewelers. I have written a letter to Mr. Beard (who is NEVER at his own store, by the way) telling him exactly what I think about him and his business. His employees are rude, and don't know how to do business, and I don't think I signed a single piece of paper work at any time. I am so tired of dealing with them. When I do finally get my ring, I'm going to walk out of the store and spit right on their front door....
I hate you Beards. And Mr. Beard....it takes a really special person to run a business so completely focused on money that you forget how to have good customer service, which will come back to bite you in the butt. Hopefully soon, because I do not like you one bit.

RANT OVER
*drops microphone*

Saturday, February 1, 2014

You know what's amazing?

Hello all!
I am coming to you from my husband's childhood bedroom...ha! We are staying the weekend at the in-laws house and since it is 1:00 in the morning my husband is sleeping...like most "normal" folks at this time. I'm just sitting in bed contemplating all of the things I need to get done/forget to get done/etc. You know how it goes. But I just had a thought...you know what's amazing? Being able to talk about my great God with my husband. (When he's awake of course)
I say this just because, a majority of my relationships in the past have not been centered around Christ...which isn't right. I've even dated quite a few people that don't even believe in God. So when I would express my faith they would just find ways to shoot it down and tell me I was wrong. Now that I am married to a wonderful Christian man, I have the great ability of going to him with my problems and him telling me "give it to God"
As most-if not all- of you know, I suffer with depression. The only solution to that is maybe some medication and some therapy, but mainly. .Jesus Christ. I have to be willing to give everything up to God fully in order to have this enemy lifted off of me. If that makes sense...basically I'm just bragging on my Super cool husband and I think it's absolutely awesome that Sam and I can have deep intellectual conversations about God and not have to worry about what I say or do, because Sam's faith is much stronger than mine is, so I know he won't judge me at all.
This post may seem very scattered and might not make much sense to you, but I'm really just happy I found a guy that will be willing to pray for me instead of trying to fix circumstances that can't be fixed by a worldly solution.
I don't know if this makes sense to you, but it does to me and I am so happy to call sam my husband.
As always,
Stay excellent

PS: I am typing this on my phone which is a new android phone, so I apologize for all the grammatical errors and spelling mistakes I may have made. This keyboard is hard you guys!!!